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Reviews

Happy Today, Or You Don't Pay!

Global Cooling is a local company that cares about our customers. What we do is never just a job, but a great opportunity to contribute to our community and help our neighbors in need. Besides providing high-quality work, we also take the time to get to know our customers and build friendships that will last a lifetime. This is apparent by the hundreds of residential and commercial customers we’ve served and continue to serve over the years.

See what they are saying about us by reading our reviews. We hope their testimonials can help you feel more confident about hiring Global Cooling for your next heating or air conditioning service.

  • Worth every dollar for the level of service we received.
    Justin was the tech that came to our house to fix our AC system. He was courteous and knowledgable of our system and gave us some possible scenarios for repair options based on the symptoms we had. I would recommend this company to anyone looking for professional HVAC needs. Worth every dollar for the level of service we received.

    - Jean P.

  • He went out of his way to point our options and the most cost-effective way to accomplish the needed repairs.
    Overall Doug did an excellent job. He was very knowledgeable and courteous. He went out of his way to point our options and the most cost-effective way to accomplish the needed repairs. This is a company that knows how to fix your system and not try and sell a new one when not needed. Very honest organization. Yes, I would use this company again and when I do need a new system, they will be my first stop. Thank you for a job well done.

    - Michael D.

  • I will use this company from now on!!
    They came to fix my AC within a couple of hours of my call for help and were fantastic! The tech was extremely knowledgeable and thorough and friendly. I will use this company from now on!!

    - Susan W.

  • This team is simply top notch and I highly recommend them!
    Kind and HONEST technicians! Doug, who explained the issues with our 15-year old unit and what our options are, was not pushy at all. We believe he gave us a great deal on this project (installation of a brand new 4-ton 14 SEER Rheem split unit with UV). Justin, who did the install and cleanup, was very nice, thorough and honest. He did an OUTSTANDING job! I praise God the Father, Lord Jesus, and the Holy Spirit for this team! This team is simply top notch and I highly recommend them!

    - Maria B.

  • They always fix everything and go above and beyond without incurring additional costs.
    These people are true professionals and their prices are VERY reasonable. They always fix everything and go above and beyond without incurring additional costs. I always use this company now.

    - Debra O.

  • He is very knowledgeable in his craft and very personable!
    Great company that was able to fit me in within two hours after my a/c stopped working. Justin was our tech that serviced our a/c unit. He was able to diagnose the problem VERY quickly and make repairs to get it up and running. He is very knowledgeable in his craft and very personable! He is the reason we will make Global Cooling our new maintenance/repair company!!

    - Andrew S.

  • The work was very professional and even double checked by the boss.
    Doug and the Global Cooling team were all-around fantastic. They came out quickly and were very knowledgeable. They provided a diagnosis, options, and quote the same day. They were the 1st quote and after four other quotes, hands down the best price and best deal (quality and quantity). Their customer service was second to none. They provided me ample time to make a decision, checking in but not pressuring. They even provided a portable in-home AC unit to try to help make my extremely hot home livable in the time being. The work was very professional and even double checked by the boss. No complaints. I have referred them and will continue to refer them to anyone I know. They will be my first stop for yearly maintenance and future AC/heat system needs.

    - Ashley R.

  • They are my go to people for HVAC.
    Robert was excellent to work with. The installer, Doug Ruryk was a professional from the beginning to end. The service was quick and reasonably priced. Doug answered all our questions and concerns. I would hire them again. They are my go to people for HVAC.

    - Joe M.

  • Global Cooling is the only a/c team I will ever call.
    Here's why I strongly recommend Global Cooling: -Excessively fast response time (within one hour of my call in the middle of July) -Very fair pricing -An honest assessment by the technician (owner of the company) that directed me towards the lower priced service option as it was likely the best choice for me. With no HVAC experience, I rely upon fair and professional evaluation that I can trust. Global Cooling is the only a/c team I will ever call.

    - Paul C.

  • Courteous and professional tech's, a pleasure to work with.
    My 16 yr old HVAC unit failed a bad compressor. Global quoted a price for a used compressor with a 90-day warranty, a sensible fix for an old unit. The work was done promptly and properly by courteous and professional tech's, a pleasure to work with. The successful startup, the price paid was exactly that which had been quoted. No problems, a good experience with a good service group.

    - John M.

  • Global Cooling, LLC will be my go-to company for all my AC needs.

    I had ARS Rescue Rooter from The Home Depot twice to repair our AC issue and decided to call a different company this time for the same issue in 21 days. Wow! What a totally different experience this was. The Technician was polite, asked and listened to what had transpired before and then said, "We are going to check several things today, one at a time, step by step, until we resolve the issue." 1st and foremost all the work ARS Rescue Rooter from The Home Depot completed was incorrect and poorly done. The new $275 thermostat was incorrectly installed causing the heater to run at the same time the AC did, second, the surge protector I was sold was completely not correctly installed causing a short that burnt the breakers and 3rd, there was absolutely nothing wrong with the duct work. Not only that, Global Cooling service prices were definitely better the ARS Rescue Rooter. Thank you so much for your courtesy, for coming out so quickly and arriving at the scheduled time and most of all, for finally resolving the issue at such a wonderful price. The technician at Global Cooling was head to toe way better qualified than the two technicians ARS Rescue Rooter sent. Global Cooling, LLC will be my go-to company for all my AC needs.

    - Edgar C.

  • I'm very satisfied with their service and won't EVER be calling the bigger companies for my AC service EVER again.
    The hot weather in Florida was climbing at an unusual rate. Of course, this is when my air conditioner decided that it would stop working. I started by calling the big AC companies and none of them were able to provide any service for a COUPLE of days. After speaking with so many of them and becoming very frustrated, I located and called Global Cooling. They were able to provide me service THE SAME DAY. They let me know what time the tech was going to be here and even sent me an email confirmation after our conversation. Well, the technician arrived BEFORE the time stated and was the epitome of professionalism. The technician showed great empathy for my situation and did everything possible to help me. He was beyond meticulous and displayed great knowledge. He provided me with quite a number of options and was extremely thorough. This technician was so thorough that he made me feel as though I was his only customer for the day, which I wasn't. He didn't rush through anything and was great. If this is the kind of technicians Global Cooling has for ambassadors out here, they will be in business for a very long time. This technician walked me through EVERY single thing he did and explained everything to me. His compassion, professionalism, knowledge, and thoroughness is something that I haven't seen in quite some time. The big companies are great, but sometimes they lose that personal touch because they don't rely on the average customer to sustain them since they have so many other big customers. Global Cooling is proof that sometimes it's best to go with the smaller company because they show you how much they appreciate you and need you in order to sustain their business. I'm very satisfied with their service and won't EVER be calling the bigger companies for my AC service EVER again.

    - Marvin V.

  • This is the best investment I've ever made.
    I want to thank Global cooling for their fast response and especially DOUG R**** for his expert service. He solved the problem immediately. I bought the system a few months back and This is the best investment I've ever made. Thank you, Doug and Global Cooling.

    - Linda K.

  • Appointments are within a two-hour window and I always get a call prior to letting me know when they will be here.

    I have been a customer of Global Cooling since August of 2012. I have always received excellent service and today was no different. I have maintenance performed every six months. This catches the little things that can go wrong before they become big things. Appointments are within a two-hour window and I always get a call prior to letting me know when they will be here. I really appreciate that.

    - Cecil T.

  • Highly recommend Global Cooling to anyone looking for an honest AC company you can trust.
    Awesome experience from start to finish, very professional, I loved the little details of the technicians, they wore shoe covers before entering the home, nice! He also explained everything in great detail...I felt he was being very honest with all his work and fair. I highly recommend Global Cooling to anyone looking for an honest AC company you can trust.

    - Francisco E.

  • Very professional, efficient, kind and knowledgeable technician.

    We needed regular maintenance on our house AC unit and got in touch with Global Cooling, LLC. They sent out a form to fill out so we could have bi-yearly maintenance checks setup, we made an appointment, we received an appointment email confirmation as well as a reminder appointment confirmation email. On the day of our appointment, we received a phone call from our technician Doug R**** who advised he was on his way. We were then met with a very professional, efficient, kind and knowledgeable technician. We are very pleased and looking forward to the next appointment

    - Susan G.

  • Honest and transparent approach in conducting business.
    I appreciate the companies honest and transparent approach in conducting business. This is displayed in the way Robert shared with me not one option but three, so I can choose the best option for my current needs.

    - Larry S.

  • In my humble opinion, you can't go wrong hiring this company for all your HVAC needs
    I can't thank Global Cooling enough. At 1 am in the morning this company came out to get our air conditioning units back up and running. We have 4 very large dogs ( Mastiffs ) and we were worried they could overheat if we had to wait till morning to get our AC back up and running. Robert the owner of the company showed up and was as friendly as anyone could be that time of the morning. He was very professional and seemed very knowledgeable. I can't thank this company enough and will recommend them to all our family and friends. In my humble opinion, you can't go wrong hiring this company for all your HVAC needs as they do truly seem to care.

    - Wayne G.

  • Their reliable and courteous service has always been top notch.

    I have used global cooling on several occasions both for my home and my grandmothers. Each time they have addressed our AC problems in a very professional and timely manner. Every effort to keep us informed throughout the repair process is taken including letting us know their ETA and explaining in detail what the problem is and how it will be addressed. Their reliable and courteous service has always been top notch and I recommend them highly.

    - Mario G.

  • Rob even checked my vents and saved me hundreds of dollars.
    Prompt service. The job was done within 2 days! Great education and knowledge given by Rob and Doug. Rob even checked my vents and saved me hundreds of dollars I would have spent having it cleaned. The price was as discussed. No hidden fees. Thank you Global cooling.

    - Shandia R.

  • I appreciate that there is no pushy selling going on.

    Chose this company, after getting several estimates. Rob in sales was knowledgeable, courteous, professional and friendly. We upgraded our old system with a bigger system to accommodate a future renovation of our garage space. Doug, our installer was great as well. Hard working, diligent at getting the job done, in a timely manner. He too was also very knowledgeable, professional, courteous, and friendly. We just signed up for the annual maintenance program which is quite affordable, and I appreciate that there is no pushy selling going on. Just honest, should, would, could recommendations. I would recommend Global cooling to anyone looking to upgrade, or just as a company to maintain your current system. Thanks

    - Bryan W.

  • He was very courteous and mindful of wearing booties every time he exited and entered my home.

    Doug from Global Cooling was very friendly, knowledgeable and quick to diagnose the issue. He was very courteous and mindful of wearing booties every time he exited and entered my home. He provided very good information on serving and keeping the HVAC unit up to speed. Thank you

    - Michael Z.

  • I have used Global cooling for a number of years, and would highly recommend them.
    Had a semi-annual system check performed by Global Cooling LLC today. Technician called ahead to let me know he was on his way and arrived in a timely manner. Gary was personable and knowledgeable, clearly explained the issues he found with my system. I have used Global cooling for a number of years, and would highly recommend them.

    - Karen A.

  • The service & quality of their work is beyond amazing
    I found Global Cooling on google based on their amazing reviews & I will leave another one.I called this morning since my AC stopped working, they were at my house within two hours. My technician was Gary, Gary was truly amazing, professional & so easy to talk to. Gary was very informative, made sure I understood everything. The service & quality of their work is beyond amazing, their pricing along with their service & quality is totally worth it. Look no further, call them now if you need it, you will not be disappointed.

    - Chris G.

  • Thank you so much for the professionalism, prompt and accurate service.
    Highly satisfied with Global Cooling. I was on Web last night around 9:40 pm looking for some quotes. I posted my problem and by 10:20 pm I had someone calling me. They came out the very next day, earlier than my scheduled appt, and within 20 min the tech, Jon, had diagnosed and fixed my A/C problem. Thank you so much for the professionalism, prompt and accurate service. And your prices beat Westbrook and Ferrin. I will be using your company next time I have an A/C problem. I will be sure to let all my friends know about Global Cooling. Thanks again, guys!! 
    Tami Loggins-Davis

    - Tami L.

  • Very professional, clean, courteous, and most of all exhibited great craftsmanship.
    I have been completely happy and greatly satisfied with the work and service this company has provided for me this far. I have had a full new system installed and they were very professional, clean, courteous, and most of all exhibited great craftsmanship. I would certainty recommend Global Cooling, LLC to anyone in need of AC service.

    - Paul M.

  • Good customer service and reasonably priced.
    Wonderful service every time. We’ve had AC technicians from other companies “service” our unit yet the issues remained whereas Global Cooling resolved the issue right away. Good customer service and reasonably priced.

    - Luis E.

  • I am very pleased with the installation.
    Keith. Had my HVAC system replaced a few days ago (04/24/20019}, I am very pleased with the installation. Doug and his crew were professional and totally knowledgeable of their work. So far, all is well and I am expecting a long and trouble-free experience. I will recommend Global Cooling as a very professional company.

    - Keith M.

  • Extremely pleasant, helpful, detailed with answers to my questions and performed the service in a timely manner.
    Global Cooling installed my complete system a year and a half ago and now I have signed up for their maintenance plan. The original install and service was great which is why I called them back to have the maintenance done by them. Gary came out for the maintenance and he was extremely pleasant, helpful, detailed with answers to my questions and performed the service in a timely manner. Very happy with the service.

    - Cory K.

  • Doug spent over 2 hours with us. He heard what we had to say and he answered all of our questions. Thank you, Doug! Thank you Global Cooling!
    Our A/C died unexpectedly. Doug came out shortly after we called and inspected our system thoroughly. He discussed all of our options and helped us select the option that made sense. He made a temporary fix so we could be comfortable until the new system is installed. Doug spent over 2 hours with us. He heard what we had to say and he answered all of our questions. Thank you, Doug! Thank you Global Cooling!
    UPDATE: Doug and Zachary came out in an all-day rainstorm to install the new system. They worked diligently to complete the project. Doug walked me through the inspection and system use processes so I know what to expect. The installation is a success. Thanks, Doug!

    - John O.